Seyni, MicroWorld correspondant in Senegal

As a MicroWorld correspondant in Senegal, Seyni Fall is in charge of the credit agents’ network management and of the follow up of the borrowers’ applications selected on MicroWorld website. A new job, linchpin of the relationship between MFIs and on line lenders, led by a passionate young lady.

A classic day in Seyni Fall’s life is quite busy. This 25 years old young lady is in charge of the applications and assists the 50 credit agents who select the borrowers. No need to say that she is an Excel and IT expert. She also helps the credit agents to know their clients better, to take photos of them and collect the information about them for the MicroWorld website. She is the one who takes care of the special relationship between the different actors of the MFI and their French partners

“I get to work at 8:30. I turn on my computer and start dealing with the files sent by the credit agents. I check that nothing is missing and that the loans have been granted. I visit the agencies regularly.”

Her work is very different from the one she did before in the Microcred agency in Fass, the district of Dakar where she started.

Seyni started her micro credit activities at the age of 23 in Dakar, her home town, as a cashier for MMicrocred MFI. This formative job, where she was daily in contact with the poor populations helped her understand the issues of microfinance in real situation:
“In the microfinance sector almost all the clients are illiterate. One has to be very patient and learn how to deal with the moods of each one and other. With experience, you learn how to overcome any situation.”

But with a Master in microfinance and a degree in Business Administration, Seyni could expect more responsabilities. After one year and a half of this first experience she didn’t hesitate to apply when she saw the MicroWorld ad.

“I did a Master in microfinance because it is a promising sector that saw a tremendously fast development during the last years, as well as being a tool to alleviate poverty” says Seyni who defines herself as a “social matters passionate”.

This young lady doesn’t avoid the difficulties of the sector such as the risks of over indebtment (see link). She must insure of the attention of all on this subject, but she also sees the daily impacts of micro credit in the life of the clients that she meets:
“The major part of the clients that I know and have become rich started out of nothing at all. This is with the financing that we propose that they could create their own business and be financially independent.”

Now Seyni appreciates the diversity of her activities, at the office with the credit agents or with the clients. She recently started to write portraits of micro entrepreneurs for the MicroWorld website. You can find them here.

Traduction : Seforah Benhamou

This article is part of the special report: